Report a bug
Something calculates differently than you expect, a button does nothing, or a screen gets stuck.
Tell us which screen it was, what you did and what you expected. A screenshot and the name of your project help most.
Report a bugFeature request
A metric, a country, a cost line or a report you are missing.
Above all, describe what you are trying to achieve. That says more than the solution itself, and there is often a shorter route.
Send a feature requestSomething else
A question about your account, your subscription or the rules behind a calculation.
The contact page is the fastest route for that. It also says where to go with a request about your data.
Go to contactWhat happens to your report
Your message reaches the people who build and maintain BRIX Calc themselves. There is no help desk in between. Reports about a calculation that looks wrong take priority, and a feature request that comes in more than once moves up the list.
Why your report matters
During the testing phase more than 25 investors and developers looked over our shoulder and said what could be better. That way of working did not stop when the tool went live.
Worth checking whether it is already answered
Many questions about metrics, scenarios and financing are already worked out in the knowledge base and on the frequently asked questions page. That saves you the wait.